Terms & Conditions
Please read these product terms and conditions carefully as they affect your rights
and set out the terms under which Hero Operating Ltd t/a 7-Sins
makes the products available to you ("Product Terms").
Prices
Availability
Acceptance
Delivery
Returns
Cancellation and changes
Payment
General
Customer services
1. Prices
All prices are expressed inclusive of any VAT payable unless otherwise stated.
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2. Availability
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not
be liable to you.
Although we will always try to cater for your orders, an order of large quantities of a line can only
be fulfilled at our discretion.
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3. Acceptance
There will be no contract of any kind between you and us unless and until we actually
dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or
say will amount to any acceptance of that offer until we actually dispatch the goods to
you. At any point up until then, we may decline to supply the goods to you without giving
any reason. At the moment that the goods are dispatched (and not before), a contract will
be made between you and us.
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4. Delivery
Delivery will be made to the address specified by you on the completed order form.
We will deliver your order to the main entrance of the delivery address.
Whilst we make every effort to deliver all your goods in the agreed time, we will not
be liable if we fail to do so in part or in full due to circumstances beyond our control.
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5. Returns of items
We hope you will be happy with your purchase. However, should you feel it necessary to
return an item, we aim to make the returns process as simple as possible. Please note
refunds/exchanges may be charged a 10% handling charge
If you are unhappy with one or more items, simply contact us at returns@7-sins.com to
allow us to give the best instructions to you for return/refund or replacement as
necessary.
Your statutory rights are not affected.
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6. Cancellation and changes
Hero Operating Ltdt/a 7-Sins.com may cancel any sale, and not supply products if it's
reasonable to do so and may change or discontinue thr availability of products at any time
of its sale discretion. If an order is cancelled, any payment made for the products will be
refunded in full. This does not affect your statutory rights.
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7. Payment
You can pay by any Mastercard or Visa credit card, Switch or Delta debit card. We do not
currently accept Visa Electron cards. Your credit/debit card details will be encrypted
to minimise the possibility of unauthorised access or disclosure.
Our liability to you in connection with any order will not exceed the total price charged
for the relevant items.
We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL)
technology, for example, 4.0 version or higher of Explorer. This means you cannot inadvertently place an
order through an unsecured connection.
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8. General
These Product Terms shall be governed by and construed in accordance with the laws of
England and Wales and any disputes will be decided only by the English courts.
If any of these Product Terms is held by any court of competent authority to be
unlawful, invalid or unenforceable, in whole or in part, this will not affect the
validity of the remaining Product Terms which will continue to be valid and enforceable
to the fullest extent permitted by law.
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9. Customer Services
If you have an order query, please e-mail us at customerservices@7-sins.com.
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The 7-sins.com Online Store is operated by Hero Operating Limited
If you have any queries please contact Customer Services at customerservices@7-sins.com
Company Registration No. 05243603, VAT No. GB 870 3417 33
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